Arlington Named No. 1 Digital County in the U.S.
Arlington Named No. 1 Digital County in the U.S. Advisory Groups & Commissions
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Arlington County Recognized as No. 1 Digital County for 2023
Published on July 18, 2023
Award Announcement
Arlington County is proud to be recognized as the No. 1 Digital County for 2023 by the Center for Digital Government and the National Association of Counties. This year’s award marks the sixth time that Arlington has received the top spot in the nation for the 150,000-249,999-population category.
About the Digital Counties Survey Award
The Digital Counties Survey Award provides an annual measure of technology performance and innovation through an in-depth review of the programs and plans of counties across the nation, recognizing best practices in the areas of open government, transparency, public engagement, strategic planning, shared services, cybersecurity, and operations. Arlington County stood out for its efforts across the board, fueled by a renewed focus on exceptional customer service, strategic planning and collaboration, and a continued commitment to equity and technology innovation.
Statement from Arlington County Board Chair
“We are thrilled to receive this national award once again,” said Christian Dorsey, Arlington County Board Chair. “Years of investment and dedication to implementing technology solutions for the greater good are at the heart of this public recognition. Arlington’s world-class services and programs depend on reliable, innovative technology-driven solutions and important security and privacy protections.”
Achievements
- Arlington highlighted several areas of important work to earn this year’s award. Among them were:
- The ongoing migration to an enterprise Cloud solution
- The enhancement of essential government applications for faster, more efficient government services with increased security
- Improving access to the enterprise financial and human resource system with a more secure and user-friendly single sign-on solution
- Consolidating remote access solutions for staff teleworking
- The refreshment of the Arlington Public Library app for its access to library collections, new account features, and timely information about programs and services. The new app was downloaded by more than 50,000 users during the first two weeks of its launch and added 2,000 new users.
- A renewed Digital Strategy prioritizing innovative customer-centric solutions and collaboration, and ongoing equity efforts that include the recent broadband study were recognized achievements.
- The planned use of technology to support public safety practices earned praise along with other planned innovations for the Arlington community.
SDGs, Targets, and Indicators in the Article
1. Sustainable Development Goals (SDGs) Addressed in the Article
- SDG 9: Industry, Innovation, and Infrastructure
- SDG 11: Sustainable Cities and Communities
- SDG 16: Peace, Justice, and Strong Institutions
2. Specific Targets Based on the Article’s Content
- SDG 9.1: Develop quality, reliable, sustainable, and resilient infrastructure.
- SDG 9.4: Upgrade infrastructure and retrofit industries to make them sustainable.
- SDG 11.4: Strengthen efforts to protect and safeguard the world’s cultural and natural heritage.
- SDG 16.6: Develop effective, accountable, and transparent institutions at all levels.
3. Indicators Mentioned or Implied in the Article
- Number of technology programs and plans implemented by counties.
- Level of open government, transparency, public engagement, strategic planning, shared services, cybersecurity, and operations in counties.
- Level of customer service, strategic planning, collaboration, equity, and technology innovation in counties.
- Investment in technology solutions for the greater good.
- Migration to an enterprise Cloud solution.
- Enhancement of government applications for faster and more efficient services with increased security.
- Improvement in access to financial and human resource systems with a secure and user-friendly single sign-on solution.
- Consolidation of remote access solutions for staff teleworking.
- Number of downloads and new users of the Arlington Public Library app.
- Implementation of a Digital Strategy prioritizing customer-centric solutions and collaboration.
- Efforts towards digital equity, including broadband studies.
- Use of technology to support public safety practices.
- Planned innovations for the Arlington community.
Table: SDGs, Targets, and Indicators
| SDGs | Targets | Indicators |
|---|---|---|
| SDG 9: Industry, Innovation, and Infrastructure | 9.1 Develop quality, reliable, sustainable, and resilient infrastructure. | – Investment in technology solutions for the greater good. – Migration to an enterprise Cloud solution. – Enhancement of government applications for faster and more efficient services with increased security. – Improvement in access to financial and human resource systems with a secure and user-friendly single sign-on solution. – Consolidation of remote access solutions for staff teleworking. |
| SDG 11: Sustainable Cities and Communities | 11.4 Strengthen efforts to protect and safeguard the world’s cultural and natural heritage. | – Refreshment of the Arlington Public Library app for better access to library collections, new account features, and timely information about programs and services. – Implementation of a Digital Strategy prioritizing customer-centric solutions and collaboration. – Ongoing equity efforts, including broadband studies. |
| 11.4 Strengthen efforts to protect and safeguard the world’s cultural and natural heritage. | – Use of technology to support public safety practices. – Planned innovations for the Arlington community. |
|
| SDG 16: Peace, Justice, and Strong Institutions | 16.6 Develop effective, accountable, and transparent institutions at all levels. | – Level of open government, transparency, public engagement, strategic planning, shared services, cybersecurity, and operations in counties. – Level of customer service, strategic planning, collaboration, equity, and technology innovation in counties. |
Behold! This splendid article springs forth from the wellspring of knowledge, shaped by a wondrous proprietary AI technology that delved into a vast ocean of data, illuminating the path towards the Sustainable Development Goals. Remember that all rights are reserved by SDG Investors LLC, empowering us to champion progress together.
Source: arlingtonva.us
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